Highly Trained Restoration Specialists

It was Benjamin Franklin who said, “Tell me and I forget, teach me and I may remember, involve me and I learn.”

He's speaking to training and seems to be saying, “Skill is developed when we take a comprehensive approach.” Learning isn’t simply an instruction, or a book, or a set of guidelines to follow, skill is mentoring, example, investment and study. Benjamin Franklin understood this and so do we.

Our SERVPRO team is trained, but not just trained, highly trained. Our technicians attend classes on advanced techniques and pursue certifications from the IICRC in disaster restoration topics. We also mentor from within, ensuring that our team is learned and learning.

We focus on training and skill because we realize that at every job our team tackles our name is on the line. It’s our aim to be the best and most trained in the industry and we work hard to maintain that standard with all our employees.

You can learn more about our team by visiting the about us and employee sections of our website.

IICRC Training and Certification

IICRC

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Garfield & Pitkin Counties offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)